This assessment is a self-guided test that places the employee in various hypothetical scenarios and asks them to answer questions about how they react. The Conflict Strategies Assessment is our solution. Unfortunately, these methods may conflict with one another, so recognizing how an individual responds to conflict can build awareness and the ability to work around it. With these conflict-resolution strategies in play, different people will attempt to address a conflict differently. In general, there are five kinds of conflict resolution styles:
Most people don't understand, at least with self-awareness, precisely how they react to conflict. Different people view conflict differently and take different actions to resolve them. Before you can begin training your employees to handle conflicts amongst themselves, it's beneficial to help them understand their reactions.
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